04 · Practice Insights
Know what happened while you were busy.
Call summaries, transcripts and booking activity give your team a clear view of the day, even when they were with patients or away.
What it does
Practice Insights, end to end.
(give staff a clear view of what happened while they were busy or away)
Call summaries
A short, clear note for every call: who called, what they needed and what happened.
Transcripts
The full conversation when you need the detail.
Booking activity
See which visits your AI Frontdesk booked, moved or cancelled.
Morning summaries
Start the day knowing what came in overnight.
Patient context (optional)
With your opt-in patient list, it greets returning patients by name and knows their last visit.
Recommended treatment
It can mention a treatment your clinician recommended, after an identity check. Off unless you turn it on.
How it works
Set up once. Then it just runs.
- 01
Calls come in
Your AI Frontdesk answers and books.
- 02
Notes are written
Each call is summarized and saved to the patient record.
- 03
Your team catches up
Open the portal and everything that happened is already there.
Benefit
Give staff a clear view of what happened while they were busy or away.
Give your front desk a quieter week.
See your AI Frontdesk answer a call and book it, live, in a 20-minute walkthrough.