03 · Patient Communication
Patients hear from you before they wonder.
Confirmations, reminders and follow-ups go out by text in your clinic's name, so patients know what is next without calling to ask.
Earache since last night. No fever. Booked the first opening today with Dr. Rahman and texted a confirmation.
What it does
Patient Communication, end to end.
(keep patients informed and engaged)
SMS confirmations
Every booking is confirmed by text while the patient is still on the line.
Reminders
Reminders before each visit, so fewer slots sit empty.
Missed-call text-back
If a call does slip through, the patient gets a text so the conversation keeps going.
Recall outreach
Patients due for a check-up, exam or follow-up are invited back.
New-patient intake
New patients are taken through intake before their first visit.
Every message on record
Texts and calls live on the patient record, so anyone on your team can pick up the thread.
How it works
Set up once. Then it just runs.
- 01
Choose what goes out
Turn on confirmations, reminders, text-back and recalls when your practice is ready.
- 02
Write it your way
Messages go out in your clinic's name.
- 03
See every reply
Replies land on the patient record for your team.
Benefit
Keep patients informed and engaged.
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